1. Introduction
FjordMuse (fjordmuse.com) is committed to complying with the General Data Protection Regulation (GDPR) of the European Union and the Philippine Data Privacy Act of 2012 (RA 10173). This page explains your rights and how we protect your data.
2. Data Controller
The data controller responsible for your personal data is:
- Name: fjordmuse.com
- Address: 131 Juan Luna Street, San Juan, Metro Manila, Philippines
- Data Protection Email: support@fjordmuse.com
The data controller decides how and why your personal data is processed.
3. Your GDPR Rights
Under the GDPR, you have the following rights:
3.1 Right of Access
You have the right to request a copy of the personal data we hold about you. We will provide it within 30 days of your request. The first copy is free. Additional copies may incur a fee.
3.2 Right to Rectification
If your personal data is incorrect or incomplete, you have the right to request that we correct or complete it. We will make the correction as soon as possible, and no later than 30 days.
3.3 Right to Erasure (Right to be Forgotten)
You have the right to request the deletion of your personal data in the following situations:
- The data is no longer needed for its original purpose
- You have withdrawn your consent
- You object to the processing and there is no stronger legal basis
- The data was unlawfully processed
- The data must be deleted to comply with the law
We may not be able to delete data if it is needed for legal obligations or defense of legal claims.
3.4 Right to Restriction of Processing
You have the right to request that we limit the processing of your data in the following cases:
- You are questioning the accuracy of the data
- The processing is unlawful but you do not want the data deleted
- We no longer need the data but you need it for a legal claim
- You object to the processing while we review your objection
3.5 Right to Data Portability
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can also request that we transfer the data to another data controller if technically possible.
This right applies when:
- The processing is based on your consent or a contract
- The processing is carried out by automated means
3.6 Right to Object
You have the right to object to the processing of your personal data in the following situations:
- Direct marketing (we will always respect this objection)
- Processing based on legitimate interest
- Processing for research or statistical purposes
When you object, we will stop processing unless we have compelling legitimate grounds that override your rights.
4. Legal Basis for Processing
We process your data based on the following legal bases:
- Consent: When you provide clear consent for a specific purpose (e.g., newsletter subscription)
- Contract: When processing is necessary for a service you requested
- Legal Obligation: When we need to comply with the law
- Legitimate Interest: When we have a legitimate reason that does not violate your rights (e.g., website security)
5. How to Withdraw Consent
If you have given consent for the processing of your data, you can withdraw it at any time. Here are the ways:
5.1 For Cookies
- Clear the cookies in your browser settings
- On your next visit, the cookie consent banner will appear again
- Select "Decline" on the cookie consent banner
5.2 For Newsletter
- Email support@fjordmuse.com and say that you want to unsubscribe
- Click the unsubscribe link in each newsletter email
5.3 For All Data Processing
- Email support@fjordmuse.com
- Include your name and email for verification
- Explain which consent you want to withdraw
Withdrawing consent does not affect the legality of processing done before the withdrawal.
6. How to Manage Cookies
You can control cookies in the following ways:
6.1 Through Our Website
When you visit our website, the cookie consent banner will appear. You can:
- Accept all cookies
- Decline all non-essential cookies
6.2 Through Your Browser
Each browser has settings for cookies:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions
Note that blocking all cookies may affect the functionality of our website.
7. International Data Transfers
If we need to transfer data outside the European Economic Area (EEA) or the Philippines, we will ensure that:
- The destination has adequate data protection
- There are standard contractual clauses in place
- We have received your explicit consent
8. Data Breach Notification
If a data breach occurs that may affect your rights and freedoms:
- We will notify the National Privacy Commission within 72 hours
- We will notify affected users without delay
- We will document the breach and the steps taken
9. Complaints
If you are not satisfied with our handling of your data, you have the right to file a complaint with:
- National Privacy Commission (Philippines): complaints@privacy.gov.ph
- Your local data protection authority if you are in the EU
We encourage you to contact us first at support@fjordmuse.com to resolve any issues.
10. Changes to GDPR Policy
We may update this page for changes in the law or in our practices. We will post the changes here along with the new date. We encourage you to regularly check this page.
11. Contact Us About GDPR
For any questions or requests related to GDPR and data protection:
- Email: support@fjordmuse.com
- Email Subject: GDPR Request - [Your Request]
- Address: 131 Juan Luna Street, San Juan, Metro Manila, Philippines
We will respond to all GDPR-related requests within 30 days. If additional time is needed due to a complex request, we will notify you within the first 30 days.